FREQUENTLY ASKED QUESTIONS

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept almost all modes of payments. You no longer have to worry about limits! Visa, Mastercard, Google Pay or Apple Pay - all works!
How long does shipping take?
Orders typically take 2-11 business days to process, and shipping times may vary based on your location. You will receive a confirmation email with tracking information once your order has shipped.
What are the shipping costs?
Shipping costs are calculated at checkout based on the size and weight of your order and your location. We aim to keep shipping affordable and transparent for all our customers.
Can I cancel or modify my order after placing it?
Cancellations or modifications to your order can only be made before the package has been shipped. Once the shipment has left our facility, we are unable to make any changes. Please ensure that any requests for adjustments are submitted promptly to avoid any issues.

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Where do you ship?
Elev8 is North American based and currently ships worldwide. We’re committed to delivering our high-quality products to customers with fast and reliable shipping.
How should I store my pouches?
To maintain freshness, keep your pouches in a cool, dry place. Avoid direct sunlight and excessive heat, as these conditions may affect the product’s quality. You can also refrigerate them if you prefer a longer shelf life.
Can I use Elev8 nicotine pouches if I am trying to quit smoking?
Our nicotine pouches offer an alternative to smoking by providing a smokeless experience. While some customers find pouches helpful during smoking cessation, Elev8 products are not designed as cessation tools. Please speak with a healthcare provider for personalized guidance on quitting smoking.
How long do nicotine pouches last?
Each Elev8 nicotine pouch is designed to provide a steady release of nicotine for up to 60 minutes. The duration may vary depending on your usage habits and individual preferences.
How do I use nicotine pouches?
To use a nicotine pouch, place one pouch between your gum and lip. Allow the pouch to sit, releasing nicotine over time. No spitting or smoking is necessary—simply enjoy the flavor and sensation for up to 60 minutes. When finished, dispose of the pouch responsibly.
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